Q&A: How financial services impact patient experience

In this Q&A we explore the critical role of Patient Access on today’s patient experience. Our experts discuss trends such as the impact of high insurance deductibles and regulatory requirements for upfront estimates, and how they are driving patients to become savvy health care consumers.

Practical guidance is also provided on how to segment patients to identify those that may be a higher payment risk, delivering the right information at the right level to address their specific needs.

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