Contact Us

Customer Support

Call: (800) 390-7459
For password resets or critical issues that require rapid response and action
Go to: communities.nThrive.com
For non-critical issues or requests
Standard Support Hours
Monday to Friday
6 a.m. – 6 p.m. CT
Critical Support Hours
Monday to Friday
6 p.m. – 10 p.m. CT
Saturday, Sunday and holidays
6 a.m. – 6 p.m. CT
These hours are applicable to clients located in the continental United States. If you are located outside the continental United States, please consult your maintenance or other support agreement with nThrive.
Media Questions
Francesca Richards
Manager, Communications
(267) 578-2659