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Contact Client Support

Communication channels

Online portal
http://communities.nThrive.com

Most efficient method for alerting nThrive to a non-critical issue or request.

Telephone
(800) 390-7459

Recommended method for alerting nThrive to critical or high severity issues that require rapid response and action.

Working hours
Standard support Monday to Friday, 6 a.m. – 6 p.m. CT

Critical support
Monday to Friday, 6 p.m. – 10 p.m. CT
Saturday, Sunday and holidays, 6 a.m. – 6 p.m. CT

These hours are applicable to clients located in the continental United States. For standard support hours outside the continental United States, please consult your maintenance or other support agreement with nThrive.