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Customer Support

communities.nThrive.com Recommended for non-critical issue or request.
(800) 390-7459
Recommended for critical or high severity issues that require rapid response and action.
Standard Support Hours
Monday to Friday
6 a.m. – 6 p.m. CT
Critical Support Hours
Monday to Friday
6 p.m. – 10 p.m. CT
Saturday, Sunday and holidays
6 a.m. – 6 p.m. CT
These hours are applicable to clients located in the continental United States. If you are located outside the continental United States, please consult your maintenance or other support agreement with nThrive.
Media Questions
Francesca Richards
Manager, Communications
(267) 578-2659