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General Questions

Questions on Products / Services

Career Opportunity Questions

To learn more about a career at nThrive, please visit the careers page. For current nThrive career opportunities, please search here. For other general questions about career opportunites please contact us by email or phone here:

Email
careers@nthrive.com

Telephone
(866) 773-2973 x2

Media Questions

For general media inquiries please contact the following:

Audra Murphy
Director, Corporate Communications

Email
amurhpy@nthrive.com

Telephone
(800) 555-2311 x224

Francesca Richards
Sr. Specialist, Corporate Communications

Email
frichards@nthrive.com

Telephone
(484) 948-1553

Customer Support

Questions on Existing Products

Contact Client Support

Communication channels

Online portal
http://communities.nThrive.com

Most efficient method for alerting nThrive to a non-critical issue or request.

Telephone
(800) 390-7459

Recommended method for alerting nThrive to critical or high severity issues that require rapid response and action.

Working hours
Standard support Monday to Friday, 6 a.m. – 6 p.m. CT

Critical support
Monday to Friday, 6 p.m. – 10 p.m. CT
Saturday, Sunday and holidays, 6 a.m. – 6 p.m. CT

These hours are applicable to clients located in the continental United States. For standard support hours outside the continental United States, please consult your maintenance or other support agreement with nThrive.

Sales Questions

Request Sales Related Info

Contact Client Support

Communication channels

Online portal
http://communities.nThrive.com

Most efficient method for alerting nThrive to a non-critical issue or request.

Telephone
(800) 390-7459

Recommended method for alerting nThrive to critical or high severity issues that require rapid response and action.

Working hours
Standard support Monday to Friday, 6 a.m. – 6 p.m. CT

Critical support
Monday to Friday, 6 p.m. – 10 p.m. CT
Saturday, Sunday and holidays, 6 a.m. – 6 p.m. CT

These hours are applicable to clients located in the continental United States. For standard support hours outside the continental United States, please consult your maintenance or other support agreement with nThrive.