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General Questions
Questions on Products / Services
Career Opportunity Questions
To learn more about a career at nThrive, please visit the careers page. For current nThrive career opportunities, please search here. For other general questions about career opportunites please contact us by email or phone here:
Email
careers@nthrive.com
Telephone
(866) 773-2973 x2
Media Questions
For general media inquiries please contact the following:
Audra Murphy
Director, Corporate Communications
Email
amurhpy@nthrive.com
Telephone
(800) 555-2311 x224
Francesca Richards
Sr. Specialist, Corporate Communications
Email
frichards@nthrive.com
Telephone
(484) 948-1553
Customer Support
Questions on Existing Products
Contact Client Support
Communication channels
Online portal
http://communities.nThrive.com
Most efficient method for alerting nThrive to a non-critical issue or request.
Telephone
(800) 390-7459
Recommended method for alerting nThrive to critical or high severity issues that require rapid response and action.
Working hours
Standard support
Monday to Friday, 6 a.m. – 6 p.m. CT
Critical support
Monday to Friday, 6 p.m. – 10 p.m. CT
Saturday, Sunday and holidays, 6 a.m. – 6 p.m. CT
These hours are applicable to clients located in the continental United States. For standard support hours outside the continental United States, please consult your maintenance or other support agreement with nThrive.
Sales Questions
Request Sales Related Info
Contact Client Support
Communication channels
Online portal
http://communities.nThrive.com
Most efficient method for alerting nThrive to a non-critical issue or request.
Telephone
(800) 390-7459
Recommended method for alerting nThrive to critical or high severity issues that require rapid response and action.
Working hours
Standard support
Monday to Friday, 6 a.m. – 6 p.m. CT
Critical support
Monday to Friday, 6 p.m. – 10 p.m. CT
Saturday, Sunday and holidays, 6 a.m. – 6 p.m. CT
These hours are applicable to clients located in the continental United States. For standard support hours outside the continental United States, please consult your maintenance or other support agreement with nThrive.