Finding and retaining skilled and knowledgeable coders has been a challenge for many healthcare provider organizations over the past several years. The increased complexity of ICD-10 has challenged coders to expand their knowledgebase significantly. Healthcare organizations have not only found it difficult to assess a coder’s true applicable knowledge, but also to effectively manage staff competency and growth.

Wake Forest Baptist Health (Wake Forest), in partnership with Precyse UniversityTM, has embarked on a program to develop its own coding staff organically. Through a standardized competency management program that leverages eLearning, classroom instruction and analytics, Wake Forest is employing a “grow your own” approach to develop a medical coding staff from Community College Graduates and local armed forces veterans. This project is aimed at reducing dependency on contract coders, improving quality, reducing cost, and benefiting the local community.

Webcast Title: Building a Community-sourced Coding Workforce Organically

Webcast Date/Time: Thursday, September 15, 2:00 – 3:00 pm EDT

Learning Objectives:

  • Understand the nature of Wake Forest’s struggle to attract and maintain a skilled coder workforce
  • Learn about Wake Forest’s approach for creating an ongoing competency management
  • Understand how to deploy a “grow your own approach” to creating and maintaining a coder workforce
  • Learn the benefits of becoming a Dept. of Labor Registered Apprentice Site


  • Jackie Josing, Wake Forest, Assistant VP of HIM and Coding, Corporate Revenue Cycle
  • Tom Ormondroyd, Precyse University, President of Education and Analytics

This event is appropriate for the roles: Chief Financial Officer, Vice President of Revenue Cycle, Director of HIM, Education Director, Coding Manager and CDI Manager.

To register for this event, click here.