Dear Health Care Reader –

As we move full steam ahead into the New Year, nThrive is equipped and ready to assist you with all of your needs, from Patient-to-Payment℠. We know that health care organizations are facing many challenges. And, despite changes in payment methodologies, denials remain a substantial revenue leak for hospitals and health systems across the industry. Throughout the continuum of a patient’s care journey and throughout the revenue cycle, there are opportunities to prevent denials, starting with Patient Access on the front-end.

Patient Access is the first point-of-contact in the health care delivery continuum. If your organization struggles to financially clear patients on the front-end, this could be the root cause for claim denials at the back-end of the revenue cycle. Improving the performance of the Patient Access process can reduce those denials and bad debt. Click here to learn more about Patient Access and its effect on denials, register for our upcoming webinar and read our recent blog titled, “Defining the evolving role of Patient Access.”

The mid-revenue cycle also presents many opportunities to eliminate inaccuracies leading to denials. Yet, many health care organizations do not factor the revenue slipping away because physician offices are not documenting correctly to allow for optimal coding. It is imperative to accurately code and capture charges and we would like to share more on the topic – be sure to register for our upcoming webinar titled, “Fine Tune Your Coding Productivity Metrics,” led by Cindy Doyon, RHIA, nThrive vice president, Middle Revenue Cycle on Wednesday, January 31.

In the back-end, tackling claims edits is a challenging task. Moliehi Weitnauer, vice president of Product Management and Strategy, and Taylor Bynum, Product manager, discuss the significance of the claim edits library for health care providers who may be considering a new claims management and billing solution. Read this blog to discover the features you should look for which can help reduce errors and accelerate reimbursement.

For some pertinent industry news, as you probably know, the data submission deadline for MACRA’s Quality Payment Program Merit-based Incentive Program is right around the corner. Check out this blog to learn the key points you’ll need to know regarding how to avoid negative reimbursement which starts with clinician eligibility and MIPS reporting requirements. If you have questions or would like to speak with a MIPS advisor, let us know! We’re here to help.

Finally, I know I say this often, but I am proud of nThrive and everything we do. Our company culture is like none other and I love seeing the colleagues within our organization flourish. As part of an annual tradition, each year nThrive grants wishes to those in need. Employees have the opportunity to nominate themselves or other colleagues, friends, family members or charities. Click here to learn more about our Winter Wishes program, and the wishes we were able to grant at the end of 2017.

Now, my wish for you is that you and your loved ones have a happy and healthy year ahead. I look forward to 2018 and everything it has to bring, and eagerly await every opportunity I’ll have to share it with you.


Joel Hackney, CEO