Dear Reader –

I want to begin by welcoming you to yet another issue of The nQuirer. This month, we have plenty of useful health information management news to share, as well as new opportunities for you to engage with our team of dedicated colleagues.

For starters, I encourage you to join us as we exhibit at the upcoming NAHAM 45th Annual Conference from April 23 – 26 in Orlando, FL. You'll find us at booth #307, where you can learn about our latest price transparency solutions. Plus, don't miss out on your chance to play our game of Spin-the-Wheel, with nThrive donating proceeds to the NAHAM certification scholarship fund. In addition, I'd like to personally invite you to an nThrive Symposia Luncheon on April 24 from 12:00 – 1:00 p.m. for a unique opportunity to network and connect with us on pertinent price transparency and revenue cycle management issues. Want to schedule some time to meet at the conference? Email and we'll gladly make it happen.

With NAHAM in mind, I'm excited to report that we'll be unveiling our new CarePricer Payment Estimator, a patient-facing tool that allows users to generate estimates that are at least 90 percent accurate when compared with the final bill for health care services rendered. To improve financial clearance and collect more dollars upfront, health care organizations can also turn to nThrive's newly launched Financial Clearance Center to outsource expert help. Outsourcing services can expand your financial clearance capability, adding valuable revenue cycle boosting resources to your team without the burden of recruiting, hiring and training new staff. Click here to read more about this valuable new addition to nThrive's robust health information technology and advisory services portfolio.

On another note, I'd like to announce the release of a new and informative nThrive blog that recaps our recent "5 Best Practices for Establishing a Patient-Centric Bad Debt Collections Program" webinar. nThrive Director of Revenue Cycle Solutions Olivia Currin-Britt and nThrive Director of Patient Responsibility Chad Jansen discuss how health care organizations can utilize our holistic approach to enhance both bad debt recovery and patient satisfaction. With health care costs on the rise, I'm confident that our solutions will help you support optimal revenue cycle performance through the continuum of care, keeping your patients happy and healthy while allowing your medical facility to collect on every dollar owed.

Lastly, I want to highlight a case study showcasing how nThrive assisted a health care provider in streamlining work processes to improve productivity and eliminate extra work for staff members. Through the utilization of our Charge Capture Audit (CCA) solution, this provider was able to pinpoint problem areas within the billing cycle and address the need for enhancement. After just 5 months of CCA/Epic integration, the organization realized a 33% reduction in manually touched charge items – a stellar example of nThrive's ability to drive revenue cycle success for our partners.

Again, we're looking forward to connecting with you at NAHAM. In the meantime, I hope you'll enjoy taking a closer look at some of our noteworthy solutions and successes.


Joel Hackney, CEO