A critical part of business continuity planning is to develop a program for colleague education that places resources where they are needed most and avoids furloughs in other areas.

Beth Ottinger, vice president nThrive Education, explains how an education plan can provide your health care organization with cross-trained resources who can nimbly move into new roles. It's a strategy that demonstrates strong commitment to providing colleagues with solid career paths.

In this webinar recap blog:

  • Understand the elements to factor into an education plan, including pre and post assessments, generational learning techniques and more
  • Discover strategies for developing internal education plans
  • Learn how to build and sustain positive community relations through programs to train unemployed or underemployed workers in revenue cycle careers

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