Dear Reader –

Welcome to the latest edition of The nQuirer. In this issue, you'll find expert health information management blogs and articles highlighting hot topics in the health care industry as well as examples of how nThrive is helping hospitals and health care organizations improve revenue cycle health and patient satisfaction.

First, a new blog sheds light on current issues surrounding Medicare patient reimbursement. The Centers for Medicare and Medicaid Services (CMS) is focusing on patient empowerment and innovative approaches to improve quality, accessibility and affordability, However, CMS recently noted that only 9% of Medicare fee-for-service beneficiaries are utilizing ambulatory care services. With this in mind, CMS hopes to improve patient access to such services by lessening the administrative burden to health care providers and incentivizing these services.

I also want to highlight a recent health information management webinar illuminating how you can stay ahead of the curve when it comes to new Price Transparency health care regulations. Facilitated by nThrive Vice President Advisory Services Kyle Sherseth, the webinar offers expert tips to prepare your health care organization for the changes going into effect on January 1, 2021. Learn more about the evolution of Price Transparency and what you can expect in the future.

In a notable partnership success story, nThrive assisted a Southeastern health system in tackling an immense A/R backlog in outstanding receivables for accounts aged over 90 days. By partnering with nThrive, the health care provider was able to resolve nearly 50% of its old accounts, liquidating $13.9 million in cash. Check out this video for further details.

Another important health information technology case study reveals a similarly successful partnership between nThrive and a health care system that initially reported insufficient clinical documentation integrity. With the right CDI services, your health care facility can eradicate issues that impede quality, hinder revenue cycle success, and hurt patient satisfaction. In this scenario, the health system realized $420K ROI within just 6 months of collaborating with the nThrive CDI team. Read on to discover how they transformed their CDI software program.

Finally, delve into an article by nThrive President of Analytics Trevor Kobe, who explains how essential nThrive Analytics are when it comes to visibility into the health care revenue cycle. Having that window into what is transpiring across the revenue cycle is fundamental to reducing the cost to collect; improving revenue yield and bolstering financial health throughout the continuum of care. Thus, the need for revenue cycle analytics and full visibility is of utmost importance when examining the overall health of a hospital's revenue cycle. Decision-makers need accurate data management to identify root causes and deploy corrective actions to preserve operational efficiency and strong financial performance. Click here to read the full article.

As always, I encourage you to reach out to us at with questions or concerns. Our health information management and revenue cycle experts are here to address your hospital or health care system's needs with proficiency and enthusiasm.


Joel Hackney, CEO