As many positions move to remote environments, nThrive has kept our Claims Management client users informed on important information to ensure their medical organization is able to process claims without interruption. On March 18, 2020, a notification titled "Claims Management – Installation Instructions and Important Links," was delivered to members of the Claims Management notification group on the nThrive Community Portal. This notification included pertinent information for the installation and configuration of the product on their machines. This information is vital for remote work during the Coronavirus (COVID-19) pandemic. If you have any questions about the installation instructions, please contact us today; our expert claims management and denials management staff is here to assist you.

nThrive processes 190 million EDI transactions per year and 1.4 million paper claims per year. We have achieved this with a predominantly virtual workforce since early 2019 and will continue to provide the same high level of service during the Coronavirus (COVID-19) pandemic. Our claims management operations are “business as usual,” as this is how our colleagues are set up and accustomed to working.