COVID-19 has changed the face of health care forever. One positive outcome may be the increased use of telehealth, allowing patients to be "seen" by their physician during times of self isolation or social distancing. Telemedicine during the Coronavirus pandemic allows health care organizations and hospitals to provide patient services without the concern of physicians contracting or perhaps passing along the virus. There are many nuances to these visits – from how to set up and conduct a visit to permitted devices plus specific medical coding and billing rules.

CMS issued two comprehensive telehealth toolkits that are specific to general practitioners, as well as providers treating patients with End-Stage Renal Disease (ESRD). HHS released a bulletin allowing covered health care providers to use popular applications for video chats. To access these briefs and for more information, refer to the COVID-19 Coronavirus and nThrive protocols document, located on nthrive.com.