Dear Reader —

I hope this message finds you safe and healthy as we continue to face the impact of the pandemic. nThrive salutes hospitals and health care organizations across the country for all that you are doing to mitigate the threat of COVID-19. Furthermore, we aim to keep you equipped with resources in these tumultuous times.

You may already be aware that nThrive has launched a health care webinar series entitled, “Keeping up with COVID-19,” in which our health information management and revenue cycle experts address timely issues within our industry. As a reminder, this relevant content can easily be accessed via the COVID-19 Coronavirus Portal on our website.

One recent installment focused on the Coronavirus Aid, Relief and Economic Security (CARES) Act, enacted on March 27, 2020. In the presentation, nThrive Senior Corporate Counsel Matt Dardenne focused on specific provisions in the CARES Act which provide direct funding, including the CARES $100 Billion Emergency Fund for Health Care Providers and the CARES $27 Billion Emergency Fund for Procurement and Development. Click here for a comprehensive recap of this informative session and keep your medical organization informed on the latest updates.

Another webinar in the series was delivered by nThrive Vice President of Advisory Services John Garrett, who spoke about the “Journey to Virtualization in the Health Care Revenue Cycle.” He offered key guidelines on how to best reimagine operations for successful virtualization in the age of COVID-19. The webinar touched on increased utilization of health care technology to maintain business continuity with minimal disruptions. Knowing that many of these adjustments may be here to stay, our speaker provides a full recap of his session here.

In addition to our "Keeping up with COVID-19" series, the nThrive website also features a collection of OnDemand webinars covering a wide variety of industry trends, best practices and targeted health information management and technology solutions covering the entire revenue cycle. As an example, one nThrive webinar shines a light on “Practical Strategies for Denials Prevention Across the Revenue Cycle.” Up to 50% of denials are not recovered by health care organizations. In order to collect reimbursements owed, hospitals and health care organizations must implement a system that effectively eliminates the underlying root causes of denials. Find out more about the best ways to approach improved denials management by clicking here.

On a final note, I turn your attention to an article outlining how continuing health care education and KPI monitoring can make Patient Access more effective. Successful Patient Access is comprised of a variety of elements, hinging on the work and commitment of many throughout your medical organization. Teams must operate at maximum performance levels, create a positive patient experience, and maintain revenue cycle integrity by ensuring appropriate reimbursement and payments for health solutions rendered. Click here to learn more about how your hospital or health care organization can ensure that Patient Access is executing at the highest level possible to garner enhanced patient satisfaction and revenue.

In closing, I invite you to reach out to us anytime at with any questions or concerns. Now more than ever, nThrive is here to offer you unwavering support as our industry grapples with the effects of COVID-19. We remain your trusted partner through these unsettling times.

Stay well,

Joel Hackney, CEO