Letter from the Editor

Welcome to the latest issue of The nQuirer, our forum to equip your hospital or health care organization with the health information technology, revenue cycle management tools and resources needed to succeed in today's unique health care environment.

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3 Successful Employee Retention Strategies in the Revenue Cycle

Employee turnover rates in the health care arena are high, forcing hospitals and health care organizations to continually recruit and train new workers, only to have them leave, too. Learn three strategies your health care organization can implement to provide impactful revenue cycle education that raises employee satisfaction and slows staff turnover rates.

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Are Hidden CDI and Coding Problems Putting Your Hospital at Risk of a CIA?

The mid revenue cycle plays an incredibly important role in the success or downfall of a hospital or health care organization. Be careful about errors in those areas or your health care organization could find itself on the receiving end of a Corporate Integrity Agreement or a CIA.

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nThrive Webinars & Events

Though we won't see you this spring at some of the industry's most robust events, including ACDIS and NAHAM, we invite you to take advantage of the free webinars we are hosting. Staff and leaders at your hospital or health care organization can chat real-time with our nThrive experts during the COVID-19 Coronavirus pandemic. Check out the events page to register!

Iowa HIMSS Fall Conference
Date: November 4, 2020
Details: nThrive Senior Data Scientist Elliot Holt will present a session entitled, "Artificial Intelligence in Health Care: A Cure for Data Pains." In addition, nThrive Manager of Auditing Services Kelley Haddox will host a session called, "The Value of a Complete Quality Coding Audit." Sessions will be available for on-demand viewing through November 28. Click here to register.

Idaho HIMMS Webinar
Date: November 5, 2020
Details: nThrive Manager of Auditing Services Kelley Haddox will facilitate a session titled, "How Provider Documentation Impacts Coding and Reimbursement." For more information, email nThriveEvents@nthrive.com.

North Carolina HIMSS Virtual Fall Conference
Date: November 17-18, 2020
Details: On November 17 at 1:15 p.m., nThrive Senior Manager of Advisory Services John Hataway will lead a session called, "The Roadmap to Successful Denials Management, Prevention & Recovery." Next, at 3:15 p.m. ET, nThrive Manager of Advisory Services Carol Skenes will host a session entitled, "Living in a Price Transparent World." Click here to register.

Pennsylvania AAHAM Webinar
Date: November 18, 2020
Details: At 12:00 p.m. ET, nThrive Senior Director of Advisory Solutions Analytics Moshe Starkman will conduct a session titled, "Between Value-Driven Initiatives and Expanding Outpatient Services, Where Do Hospitals Fit in 21st Century US Health Care?" Click here to register.

Fall NHHIMA Meeting
Date: November 19, 2020
Details: At 8:30 a.m. ET, nThrive Manager of Education Content Development Danita Arrowood will present a session called, "ICD-10-CM 2021 Updates." Next, at 9:45 a.m. ET, nThrive Senior Auditing Consultant Holly Johnson will host a session known as, "CPT-4 2021 Updates." Finally, at 1:00 p.m. ET, nThrive Vice President of Process Excellence Denise Johnson will present on the topic, "Collaboration – The Secret Sauce." For more information, email nThriveEvents@nthrive.com.