Dear Reader —

Welcome to the latest issue of The nQuirer, our forum to equip your hospital or health care organization with the health information technology, revenue cycle management tools and resources needed to succeed in today’s unique health care environment.

To start, we address the issue of high turnover rates in health care employment. In a blog authored by nThrive Vice President of Product Management Education Beth Ottinger, we explore the expensive cycle in which hospitals continually recruit and train new workers, only to have them leave the organization. The piece informs readers how continuous and substantial revenue cycle education can increase employee satisfaction and consequently help organizations diminish high staff turnover rates. Click here for further details.

Another blog explores the critical role of the mid-revenue cycle (MRC) when it comes to the success or collapse of a hospital or health care organization. Within the overall revenue cycle, the MRC acts as the bridge connecting clinical patient information to a hospital’s business side as the organization aims to maintain favorable financial standing. Accurate CDI and medical coding processes ensure proper financial reimbursement and compliance. Errors in these areas can potentially result in the execution of a corporate integrity agreement (CIA). For more information on how you can prevent such consequences, click here.

Finally, we highlight some key cancer registry updates as we prepare to close out the calendar year. The nThrive Cancer and Clinical Registry team is here to support your organization’s reporting strategy during COVID-19 and beyond. We remain mindful of the Commission on Cancer (CoC) and State data reporting requirements as we advise our clients on how to best position themselves for the future. To help you navigate the latest changes to the CoC Cancer Program Standards, we’ve compiled a list of updates for easy reference, available here.

As a reminder, you can email us at any time at with questions or concerns. Additionally, please visit our regularly updated Coronavirus Portal, a trusted resource for updates and best practices during the ongoing pandemic.