Dear Reader —

I’m pleased to introduce the latest edition of The nQuirer. As always, we aim to support your hospital or health care organization with reliable health information technology and revenue cycle management resources to help you navigate the ever-changing health care landscape.

Embracing the ever-increasing role of health information technology in the revenue cycle process, I want to point out our nThrive Robotic Process Automation (RPA) solution, which officially launched to the market in August. RPA in healthcare is utilized to offload repetitive tasks traditionally handled by staff members, such as queries or cutting and pasting, thereby freeing up workers to perform other critical functions and increasing overall efficiency at your medical organization. Taking a deep dive into the benefits of RPA, we hosted a webinar for clients interested in learning more about how this latest offering can be especially valuable amid the current pandemic. For a comprehensive recap, click here.

Also in August, we provided our clients with a unique forum to explore Contract Management in today’s environment. “Proactive Strategies to Integrate Contract Management and Managed Care” was a live interactive discussion facilitated by nThrive Director of Sales Jason Siedman and nThrive Director of Revenue Cycle Solutions John Wallace. During the event, our health information management experts weighed in on effective approaches to managed care contract negotiation as hospitals and health care organizations look to capture all possible reimbursements to further solidify the revenue cycle. Click here to watch a replay of the interactive session.

Switching gears, some of you may be wondering about the impact COVID-19 has had on the Commission on Cancer (CoC) Accreditation survey process. nThrive has conveniently compiled need-to-know facts regarding new changes and how to best prepare. Our Cancer and Clinical Registry team provides CoC Program accreditation support, and it’s worth noting that 100% of health care organizations who engage with our support platform attain full accreditation status. Click here to read more.

In closing, I remind you that our team is faithfully standing by, ready to address your needs. Please email us anytime at For inquiries related to COVID-19, visit our regularly updated Coronavirus Portal, a trusted resource for updates and best practices during the ongoing pandemic.

Stay well,

Joel Hackney, CEO