nThrive helps healthcare providers increase collections right from the start
PATIENT ACCESS SOLUTIONS
Give patients full price transparency
Struggling with patient engagement throughout the financial journey?
How nThrive can help
End-to-end Patient Access technology that facilitates interaction between providers and their patients, providing tools and information they need to make financial decisions about their healthcare, and ultimately increasing upfront collections.
- Fast, accurate reimbursements
-
Reduced denials
and downstream costs
to collect
- Improved patient satisfaction
Additional Patient Access Solutions
Address and ID Validation Management
Minimize risk with patient identity technology
Match patient ID to address during registration
- Verifies patient’s name, address, social security number and date of birth
- Identifies potential red flags with a risk indicator
- Real-time validation avoids delays, denials
Patient Access Management
Increase staff accountability and productivity
Prioritize activities at preregistration
- Drives completion of all preregistration activities required for financial clearance
- Considers critical account updates in real time to confirm changes are properly handled
- Provides financial peace of mind
Advanced Beneficiary Notification (ABN) Management
Avoid Medicare reimbursement leakage
Generate CMS-compliant ABNs to capture all earned revenue
- Identifies possible coverage issues to receive full, proper reimbursement and minimize risk
- Creates ABNs complete with fees in English or Spanish, ready for patient signature
- Monitors ABN activities through robust reporting and tracking
Eligibility and Benefits Management
Simplify the insurance verification process
Collect accurate information upfront
- Reduces claim rejections and decreases bad debt by identifying ineligible patients and services in advance
- Assigns insurance verification work queues to patient access staff
- Performs real-time verification and returns responses to patient registration system, eliminating duplicate data entry and errors
Registration Quality Management
Prevent registration errors that erode profitability
Collect complete and accurate data to reduce denials, rework, A/R days and bad debt write-offs
- Tracks user errors and recommends education modules that improve performance
- Sends error alerts for immediate correction; audits prior to billing
- 100% customizable rules-based audit and reporting
75% of patients are looking up the cost of medical procedures online
62% of patients said knowing their out-of-pocket expenses in advance of service impacts the likelihood of pursuing care
86% of consumers want to know payment responsibility upfront
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Price Transparency and Consumerism have a direct impact on today’s hospital Patient Access operation, with more changes coming due to stringent federal and state regulations. Considered the hospital’s “front door,”
