nThrive helps healthcare providers increase collections right from the start
PATIENT ACCESS SOLUTIONS
Give patients full price transparency
Struggling with patient engagement throughout the financial journey?
End-to-end Patient Access technology that facilitates interaction between providers and their patients, providing tools and information they need to make financial decisions about their healthcare, and ultimately increasing upfront collections.
- Fast, accurate reimbursements
-
Reduced denials
and downstream costs
to collect
- Improved patient satisfaction
Additional Patient Access Solutions
Minimize risk with patient identity technology
Match patient ID to address during registration
- Verifies patient’s name, address, social security number and date of birth
- Identifies potential red flags with a risk indicator
- Real-time validation avoids delays, denials
Increase staff accountability and productivity
Prioritize activities at preregistration
- Drives completion of all preregistration activities required for financial clearance
- Considers critical account updates in real time to confirm changes are properly handled
- Provides financial peace of mind
Avoid Medicare reimbursement leakage
Generate CMS-compliant ABNs to capture all earned revenue
- Identifies possible coverage issues to receive full, proper reimbursement and minimize risk
- Creates ABNs complete with fees in English or Spanish, ready for patient signature
- Monitors ABN activities through robust reporting and tracking
Simplify the insurance verification process
Collect accurate information upfront
- Reduces claim rejections and decreases bad debt by identifying ineligible patients and services in advance
- Assigns insurance verification work queues to patient access staff
- Performs real-time verification and returns responses to patient registration system, eliminating duplicate data entry and errors
Prevent registration errors that erode profitability
Collect complete and accurate data to reduce denials, rework, A/R days and bad debt write-offs
- Tracks user errors and recommends education modules that improve performance
- Sends error alerts for immediate correction; audits prior to billing
- 100% customizable rules-based audit and reporting
75% of patients are looking up the cost of medical procedures online
62% of patients said knowing their out-of-pocket expenses in advance of service impacts the likelihood of pursuing care
86% of consumers want to know payment responsibility upfront
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