Propensity to Pay
Knowing a patient’s ability to pay helps tailor the best payment method
Accelerate cash collections and prevent bad debt with personalized payment planning
Healthcare providers challenged by an increase in self-pay, bad debt and charity care write-offs can determine a patient’s financial condition and the probability of receiving financial aid in real time
Propensity to Pay
- Enables staff to quickly screen greater numbers of low-income patients for charity coverage
- Provides staff with healthcare scoring and on-screen messages to identify the most appropriate financial path for each patient
- Uses a personalized approach to improve patient satisfaction and the probability of full resolution
Client success
- Appointment times decreased from 45 to 15 minutes
- Number of forms decreased from 10 to 1
Valleywise Health utilizes Propensity to Pay technology
Screened greater numbers of low-income patients for charity
coverage, resulting in dramatic staff productivity increase and
improved patient satisfaction
NANCY KAMINSKI, SVP, REVENUE CYCLE, VALLEYWISE HEALTH
Why nThrive
- Comprehensive scoring to identify appropriate financial path including: patient’s capacity to pay, healthcare recovery score, and recovery score
- Full integration with nThrive Patient Access platform and EHR to improve efficiency and staff productivity
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